How to Load, Import, and Export Reviews for Taobao, Tmall, and 1688 Products

Step 1: Activate the Extension

  • Navigate to the marketplace (Taobao, Tmall, 1688) product page of your choice.
  • Click on the "Load Reviews" button on the Dropast Chrome extension.

Step 2: Scroll and Navigate the Product Page

  • After clicking "Load Reviews," you'll need to scroll through and navigate the product page. This allows the extension to capture the reviews, including images and texts.
  • As reviews are fetched, the user avatar associated with the review will change to the Dropast logo icon.
  • If a review has already been fetched, the avatar will display the Dropast logo with a green dot inside.

Important Tips:

  • Scroll and navigate the product page slowly or at a moderate speed to ensure the extension captures all the details effectively.

Step 3: Import the Reviews

  • Once at least one review has been successfully fetched, you can proceed by clicking the "Import Review" button.
  • Clicking this button will initiate the loading and exporting process of the fetched reviews to Dropast. This may take a little while, so please be patient.

Step 4: Export the Reviews

  • After reviews are loaded, you will be redirected to the Dropast review page. From here, by clicking "Export", you can export the reviews in a CSV format compatible with review platforms like Judge.me or Loox.